If you want to know more about our services, this section is for you:
clear answers to guide you through a fashionable pregnancy!
I'm at the beginning of my pregnancy. Will I be able to wear the outfits I buy until the happy day ?
Of course! Our clothes are designed with an adjustable elastic system, or a particular cut, both of which allow you to wear them until you give birth, and even after.
How should I choose the size of my clothing?
Rest assured, all you have to do is to choose your normal size. If you don't know your size, you can consult
our conversion table.
Exactly how do I order something on le site de l'Avenue des Bébés ?
It's easy. Just add the piece of clothing you choose to your shopping basket. When you've finished shopping, all you have to do is to check the contents of your basket and then confirm your choice.
If you've never bought anything from us, you?ll be asked to give your address, etc.
If you've already bought something from us, you just have to type in you login and your password.
Is it really safe to pay by credit card ?
Absolutely.
Your transaction is handled by our partner PAYBACK, which uses the SSL (secure socket layer) security protocol. All the information is encrypted using the new 128 bit norm.
So all the personal information you give us is completely confidential and can only be viewed by PAYBOX. Baby Avenue actually only receives an authorization number.
How will I be delivered ?
For your convenience, Baby Avenue uses the COLISSIMO SUIVI EUROPE and CHRONOPOST INTERNATIONAL, offered by the French Postal Service.
This service allows us to reduce the delivery time to a minimum.
To discover your delivery time and its price :
click here.
How can I pay ?
You can pay by :
- Credit card (VISA, EUROCARD/MASTERCARD/DINERS CLUB/JCB/E.CARTE BLEUE/ AMERICAN EXPRESS/ CARTE AURORE/PAYPAL.) using PAYBOX, a secure payment method, on our site.
How can I exchange an order?
If, within 8 days of receiving your order, you send us back the piece(s) of clothing in their original packaging, Baby Avenue promises to give you an exchange or to reimburse you. (shipping not included)
Oops! I lost my password!
Don't worry, you can find it by
clicking here.
I'd like to send a friend a present.
No problem. Just give us their address as the delivery address on the order form.
I live outside the European Union, can I buy your products duty free ?
Of course, for all countries we deliver outside Europe. The feedback form on our site does not include (16,38%) French VAT for your order.
A comment, a question, a suggestion, a remark on the site or an order?
Of course, mothers-to-be, future daddies, this site is yours.
You are the genuine decisionaries!
Help us to improve it!
All suggestions, remarks, congratulations and criticisms are welcome,
Contact Lionel, the webmaster
I like your site, I want to become your partner, what can I do ?
Send us an E mail with your site U.R.L., or your proposal and we will contact you very quickly